Privacy Policy

Effective Date: 01 March, 2025

At Edeleo (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Edeleo.com (the “Site”), including any mobile versions or related platforms.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (processed securely through third-party providers)

1.2 Non-Personal Information

We also collect non-personal data to improve our services, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website and pages viewed

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:
✔ Session cookies (to keep you logged in)
✔ Analytics cookies (to improve our services)
✔ Advertising cookies (to serve relevant ads)

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use collected data to:
✔ Provide and improve our services
✔ Process transactions securely
✔ Respond to inquiries and customer service requests
✔ Personalize your experience on our Site
✔ Send promotional communications (based on your preferences)
✔ Comply with legal obligations

3. How We Share Your Information

We may share your information under the following conditions:

With Service Providers – To help operate our Site and fulfill orders
For Legal Compliance – To meet legal requirements or respond to government requests
In Business Transfers – If Edeleo is involved in a merger or acquisition
With Your Consent – If you request data sharing with third parties

4. Data Retention

We retain your personal data only as long as necessary for its intended purpose or as required by law.

5. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or loss. However, no online platform can guarantee absolute security, so we encourage safe browsing practices.

6. Your Privacy Rights

We respect data privacy laws across different regions. Your rights include:

6.1 United States

✔ Request access and correction of personal information
✔ Opt-out of promotional emails

6.2 Canada

✔ Withdraw consent for data processing
✔ File complaints with the Office of the Privacy Commissioner of Canada

6.3 Australia

✔ Request access to personal data
✔ Correct inaccurate information under the Privacy Act 1988

6.4 United Kingdom & European Union (UK GDPR & EU GDPR)

✔ Access your data
✔ Request data correction or deletion (“Right to be forgotten”)
✔ Restrict or object to processing
✔ Request data portability
✔ Lodge complaints with supervisory authorities

To exercise your rights, please contact us at [email protected] or visit our Contact Us page.

7. Third-Party Websites

Our Site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

8. Children’s Privacy

Our Site is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from minors. If we discover a violation, we will delete the information promptly.

9. International Data Transfers

If you access our Site from outside the United Kingdom, your data may be stored and processed in locations where our servers are based. By using our Site, you consent to these international data transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes take effect immediately upon posting the revised version on our Privacy Policy Page.

Check this page periodically for updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to reach out:

Email: [email protected]
Support: Visit our Contact Us page

Thank you for trusting Edeleo. Your privacy matters to us!